Two great research articles on multi-tasking and productivity.
Mark, G., Gudith, D., & Klocke, U. (2008, April). The cost of interrupted work: more speed and stress. In Proceedings of the SIGCHI conference on Human Factors in Computing Systems (pp. 107-110). ACM.
González, V. M., & Mark, G. (2004, April). Constant, constant, multi-tasking craziness: managing multiple working spheres. In Proceedings of the SIGCHI conference on Human factors in computing systems (pp. 113-120). ACM.
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